Complaint on the Air Conditioner Point

I went to management office to ask back for my renovation deposit as we are done with the installation of the grill. Since we cannot do the air conditioner installation, I decided to take back the cheque before the management office cashed it as they informed previously it will took them months to give us back the deposit.

When I was there, I complainted about the air conditioner point not installed properly. The clerk informed that this has to be referred to the developer office. Then, the clerk called someone to do the inspection to see if there is any damages made by us to the common area during the renovation. When an Indian man came, the clerk briefly mentioned my complaint to him and he asked me details.

Then, he accompanies me to the developer office to make the complaint. Again, they ask me to put it down in the complaint form. I add-on this complaint to the complaint form I used to complaint on my parking bay. The developer personnel in charge inform that they will ask someone to check that next week.

The Indian man then follow me back to my house to do the inspection. He checked the gates grill and the laundry area grill installation. He is satisfied and penned it down in the form before he handed me the cheque. He asked if he can takes a look at the balcony for the air conditioner pipe out. I said yes. Then, he wants to look at the room but I declined as Ken is sleeping inside.

He informed that if that is the case, he will leave it to the developer to handle. Then he left the house.

No Air Conditioner for the New House

Ken informs that we cannot install air conditioner even with the ready point prepared by the developer. The air conditioner fellow said to Ken that the bronze pipe is too short and it is not properly installed. Thus, he cannot install the air conditioner.

The air conditioner fellow said he encountered the same issue before at Block B. He suggested us to ask the developer personnel to do the repair since it is still under warranty. He warns Ken that it will takes weeks for the developer personnel to do the repair depending how serious is the improper installation of the pipe as they might need to do the whole process of installation again.

Ken and I decided not to take the air conditioner repair by the developer office. We take into consideration that it might need to drill the whole pipe out all the way to the balcony which overlap the second room which occupied by Ken's sister. It is inconvience and will makes the house dusty as well. On the other hand, the management just announced that there are two (2) units being broken in and the management believed that it is insider job/person. Due to all these reasons, we decided to drop off the repair but still need to complaint to the developer about this, for record purposes.

Beam at the Parking Lot is Over Limit

We have studied few times and realized that the beam that situated beside our parking lot is actually over limit to our parking bay. In return, our parking bay is actually in smaller size compare to other parking bay.

In the past few days, we experienced that it has actually caused us hard to get out of car. In result, we either have to get out of the car before parking the car into the bay or always hit our car doors to the beam.

Ken is having difficulty to park into the parking bay as well as it is too small or should I say just enough for a car to fit in. He needs to do reverse few times before he can parks the car into the very limited and fitted bay. Luckily the two (2) bays on our right side of the parking lot are not occupied yet. If not, Ken will have trouble to park the car into our parking bay.

We inspected others parking lots and bays too. They have no issue - the beam is built outside the parking lot and none of the beams are actually run over any of the parking lots/bays. It seems like only ours parking lot having this issue.

We complainted to the management office today when we went to pay the maintenance fees. But the management office personnel asked us to refer to the developer personnel which the temporary office is situated behind the management office. After settled the maintenance fees, I walked to the developer temporary office.

A Chinese man was sitting there. I complainted about the issue I am having. Then, he showed me the parking lot floor plan. To my surprise, the floor plan also indicated that the beam is actually over limit into our parking bay! No wonder the real estate agent asked us few times if we wants to see the parking bay. Now I understand why but it is too late now as I have purchased the house and this is the parking bay allocated to my house.

I asked the personnel in charge what will be the action taken by them as the beam is builted there to support the building and no way they could destroy it. He promises that he will takes a look at it in the afternoon and will brings this issue up to the developer headquarter. He said that we will get updates by Thursday.

A Night Without Light

Well, today is the first day we stay at Pelangi Utama even with the condition of no lighting yet. We have to overnight at Pelangi Utama as the mattress has been moved over from our rented house at Flora Damansara in the afternoon. Thus, we have no choice but to overnight at Pelangi Utama. Furthermore, the rented house is quite messy and dusty now.

There is no lighting facility yet not because there is no eletricity. It is because in the afternoon, Ken is busy assemble the gates and windows grill. Thus, he has limited time to fix the lighting. The only lighting he manages to fix is the living room light. So, in the whole house, only the living room have light.

The only thing we have to use for lighting is the instant lamp (plug and switch from the power point). Luckily we have that as emergency. Else, we are really living in the darkness. It is so poor and pity that not having lights in the house as it is quite inconvience.

Well, have you try bath in the dark? I tried that! Yes, I have to bath in darkness too! But it is very inconvience and I gave up finally. Then, Ken comes to shine the bathroom by putting his mobile phone, Sony Ericsson K550 (turned on the light function) on the sink top. Now, the bathroom is not dark at all - at least I can see my hands and legs and where and which is the shampoo and bath cream located. I quickily have my bath with the limited lighting.

It is really an outrages experience I ever had. It seem like I am back to the kampung area/house but in fact, I am staying in a modern and yet medium-high cost apartment!

Self Assemble Kitchen Cabinets

We went to the new house again to assemble kitchen cabinets that we bought from Ikea few days. We did a self assemble as we know how to do it and cost saving. It is more sentimental as well when you do a self assemble as the satisfactory feel is there when you finally finish assemble the things.

Ken did most of the screwing while I helped to hold and minor things like that. Due to the heavy workload, Ken's finger swollen due to too much of screwing as we use manual screw driver to screw the screw. As it is weekend (Sunday) as well, the management forbidden the use of heavy machinery even a drill. Furthermore, we do not have any drill available at that moment. Finally, all the kitchen cabinets was assembled. The only things left is to mount them to the wall, assemble the doors to the cabinets and assemble the worktop.

After finished with the self assemble of kitchen cabinets, I distributed the things like lamps, kitchen stuffs, toilet stuffs and etc to the proper location that need to assemble accordingly so that when Ken assemble tomorrow, he no need to search high and low for it. While Ken take a short rest and continue to assemble the toilet glass cabinet.

Toilet Glass Cabinet

Before we go, we look at the kitchen cabinet again on how to arrage them as they come with different sizes. In the end, to our surprise, we found out that the worktop is lenghtier than the base cabinet! It must be when we purchase that time, the person in charge did not really do the calculation proper due to many customers in queue and we have overlooked it as well.

I called to Ikea Customer Hotline if we can exchange the base cabinet to bigger size. Unfortunately, according to the customer service officer, once we assembled the cabinet, we cannot exchange the size. She suggested us to change the worktop to the same size as the base cabinet or to take another extra 40cm base cabinet.

We discussed and in the end, we decided to buy another extra 40cm base cabinet looking at the hassle to move the worktop which is not light in weight. So, we go back to our rented house in Flora Damansara, take our bath and go to Ikea again to buy another 40cm base cabinet.

Happy Third Anniversary!

It is our third year of marriage. But both of us seem too busy to celebrate it as we are busy with the Pelangi Utama renovation so that we can move in on time.

 

Guess it is another "forgotten" anniversary.

Ezel First Day at Nanny's

Today is Ezel first day at the nanny's house since my mum cannot take care of her due to her schedule while Ken needs to do some renovation to our new house in Pelangi Utama before we can move in.  

As far I was told by the nanny, there is nothing much happened and she do not even cry asking for me or Ken. I guess maybe there is another kids (Helen's daughters) over there to accompany her to play. 

Somehow, she mistaken Helen as me as she wanted Helen to carry her when we go to pick her up. Is she confused or she just want to follow her back so that she can continues to play with the kids?

Wash House

Ken, Ching and myself went to wash the new house.

First, Ken sprinkles the mixture of rice, salt and tea leaves onto the floor. It is a Chinese tradition to usher out all the dirty things.

Then, I washed our master room toilet throughly including the walls and every inches of it. While Ken is washing the rooms. Later, we moved to the living room, kitchen and balcony.

As there is nothing (furnitures) inside the house yet, it is quite easy for us to wash every inches of the house without any obstacles. The hardest part is the windows especially washing the outer part.

The medium-high cost apartment workmanship really different from the medium-low cost apartment. The sides of the toilet's walls are carefully covered with nice and neat lining ceramics. I am quite satisfy with the workmanship.

Neatly Lined Ceramic of the Basin Wall

Neat and Nice Workmanship

Browsing Our New House at Pelangi Utama

After we left the vendor lawyer's office, we heads back to Pelangi Utama to check out the house as we need to estimate some measurements and areas for buying the furnitures that we planned.

When we reached the guardhouse, Ken used the access card to scan and the barrier lifted up. We are so happy that we no longer need to put our identification documents to the guards this time as we are officially one of the owners in Pelangi Utama!

Then, we searched for the allocated parking bay at the parking area. It tooks us some time as we are not familiar. Finally, we found it and it is quite near to the lift entrance. We parked our car at the our own parking bay. Ken complained that the parking bay is a little smaller compare to our first house in Bandar Tasik Selatan. Nevertheless, he likes the parking bay as it is allocated the the side (beside a pillar). He said it is the best bay as he do not need to afraid that the car will get scratched.

We walked to the lift entrance. We can see that there is a guard walking around to survey the parking area. Again, we need to scan the access card as the door was locked due to security purpose. This is what I call security and it is very high class. I like it very much. We tooks the lift up to 16th floor. Ken commented that the lift is better compare to the current house (Flora Damansara) lift and even our own house, Bandar Tasik Selatan.

We are really lucky. The unit we purchased at Pelangi Utama is actually a second hand house. But, the unit is not being tenanted before and there are no lights! The unit is still at its original state when the developer hand over the keys to the vendor. Thus, it is a brand new house even though we bought a second hand house.

Self Virtual of Pelangi Utama

Pelangi Utama (type C) floor plan taken from Metro Kajang website

We checked around and discussed something about the kitchen cabinets measurement. Then, we left as we need to go to Grace's office to pass her some documents from the vendor lawyer.

Grace congratulates us and I passed her to documents. I asked her to cross check on the proportionment that the vendor lawyer calculate. She reminded us to change the owner name for the Majlis Perbandaran Petaling Jaya (MPPJ) and water bill. I also complained to her on the vendor lawyer office "professionalism".

Finally, Pelangi Utama Acquired!

After much chasing to the bank lawyer and vendor lawyer due to the electricity interruption in Flora Damansara, finally, the cheque is sent over to the vendor lawyer's office by the bank lawyer at about 12PM. Grace (our lawyer) informed that we are able to collect the Pelangi Utama keys from vendor lawyer's office at about 4PM. I called Ken to inform the same.

Ken picked me up at my office at about 3.45PM whereby I take two (2) hours time off. We reached the vendor lawyer's office at about 4.10PM. When we reach the entrance, we are so surprise that there is a seven to eight years old boy hanging around in the office! I looked at the signboard again and confirm it is stated the vendor lawyer firm name. It is a law firm! Then why the boy is doing here?

Since the door was closed due to security reason, I pressed the bell and a legal assistant opens the door for us. Politely, she invited us to have a seat. Then, I asked the way to the washroom. We waited about 20 minutes after my washroom break. So, I asked the legal assistant who greeted us if we can get our keys. She said will be in a short moment which lasted about another 35 minutes! Guess what.....the boy is freely playing and walking around in the office! I wonder how "professional" this law firm is with a small boy around whereby he can do what he likes. My goodness..........

Finally, she invited us to a meeting corner whereby there is a table and few chairs. Then, she started to explain the porportionment that we need to pay back to the vendor for the items that vendor has paid. I really salute to the "professionalism" this law firm have. Why? During the meeting, the small boy came and play around and hide below the chairs we are sitting! My goodness..........

After issuing the cheque for the balance that we need to pay, finally the Pelangi Utama keys and access cards are in our hands! Finally we managed to acquire it after much chasing. *phew*

Pelangi Utama Access Cards

Pelangi Utama Keys

Electricity Still Available at Flora Damansara

The day has come, 14 May 2008.

Yes..........the day whereby Tenaga Nasional Berhad announced that they will terminate the electricity of Block E Flora Damansara.

Ken and I walked out from our house and I pressed the lift button. The button light is on! Surprisingly, the electricity have not terminated.

Happy Mother's Day

Happy Mother's Day to all the mothers!

This year Mother's Day is my second year Mother's Day with Ezel.

My Ezel darling, grow up healthy and beautiful. Mummy loves you very much!

Flora Damansara Management Did Not Make Payment to Tenaga Nasional Berhad and the Residents Are Suffering!!!

Ken told me a bad news after two minutes I got into the car when he pick me up after work. I already had a bad and streess day at work. Then, this bad news is making me even worse!

Ken told me that our current renting premise, Flora Damansara management did not make any payment to the Tenaga Nasional Berhad (TNB) which amounted about RM50K. TNB has issued a memo (drop into the mailbox) to all the residents to inform that on 14 May 2008, the electricity of the block will be terminated which resulted the lift and lighting in the emergency staircase and walkway will be interrupted!

Tenaga Nasional Berhas Notice on Electricity Termination (in Bahasa Melayu)

My heart dropped when I look at the memo. How can this be?! The management is really bad and I never heard a case like this before in any other housing areas!

Imagine that the block I am staying now is 26th floors high. Mine is on 15th floor. Ken started mumbling about the inconviences when driving me to work as he needs to climb down to drive me to work and then climb up after driving me to work. When it is time to pick me up, he needs to do the same again. What he is more concerns is carrying Ezel together with him.

If the electricity really terminated on 14 May 2008, we are hit by another issue as well. We are moving to Pelangi Utama (the apartment we bought 2 months ago) soon. Today, we are chasing the bank lawyer to release the money as soon as possible as the dateline is also near (21 May 2008). Since there is this issue, I called up my lawyer to inform her and ask her favour to talk to the vendor lawyer to release the house key on Monday, 12 May 2008 so that we can move those furnitures there. This is because we never know when the termination of electricity will resolve.

Both Ken and I really hope that we will get the key and move all those furnitures. I been wondering why each time we move house, it is in a very rushing way. *sigh*