Complaint on the Air Conditioner Point

I went to management office to ask back for my renovation deposit as we are done with the installation of the grill. Since we cannot do the air conditioner installation, I decided to take back the cheque before the management office cashed it as they informed previously it will took them months to give us back the deposit.

When I was there, I complainted about the air conditioner point not installed properly. The clerk informed that this has to be referred to the developer office. Then, the clerk called someone to do the inspection to see if there is any damages made by us to the common area during the renovation. When an Indian man came, the clerk briefly mentioned my complaint to him and he asked me details.

Then, he accompanies me to the developer office to make the complaint. Again, they ask me to put it down in the complaint form. I add-on this complaint to the complaint form I used to complaint on my parking bay. The developer personnel in charge inform that they will ask someone to check that next week.

The Indian man then follow me back to my house to do the inspection. He checked the gates grill and the laundry area grill installation. He is satisfied and penned it down in the form before he handed me the cheque. He asked if he can takes a look at the balcony for the air conditioner pipe out. I said yes. Then, he wants to look at the room but I declined as Ken is sleeping inside.

He informed that if that is the case, he will leave it to the developer to handle. Then he left the house.

No Air Conditioner for the New House

Ken informs that we cannot install air conditioner even with the ready point prepared by the developer. The air conditioner fellow said to Ken that the bronze pipe is too short and it is not properly installed. Thus, he cannot install the air conditioner.

The air conditioner fellow said he encountered the same issue before at Block B. He suggested us to ask the developer personnel to do the repair since it is still under warranty. He warns Ken that it will takes weeks for the developer personnel to do the repair depending how serious is the improper installation of the pipe as they might need to do the whole process of installation again.

Ken and I decided not to take the air conditioner repair by the developer office. We take into consideration that it might need to drill the whole pipe out all the way to the balcony which overlap the second room which occupied by Ken's sister. It is inconvience and will makes the house dusty as well. On the other hand, the management just announced that there are two (2) units being broken in and the management believed that it is insider job/person. Due to all these reasons, we decided to drop off the repair but still need to complaint to the developer about this, for record purposes.

Beam at the Parking Lot is Over Limit

We have studied few times and realized that the beam that situated beside our parking lot is actually over limit to our parking bay. In return, our parking bay is actually in smaller size compare to other parking bay.

In the past few days, we experienced that it has actually caused us hard to get out of car. In result, we either have to get out of the car before parking the car into the bay or always hit our car doors to the beam.

Ken is having difficulty to park into the parking bay as well as it is too small or should I say just enough for a car to fit in. He needs to do reverse few times before he can parks the car into the very limited and fitted bay. Luckily the two (2) bays on our right side of the parking lot are not occupied yet. If not, Ken will have trouble to park the car into our parking bay.

We inspected others parking lots and bays too. They have no issue - the beam is built outside the parking lot and none of the beams are actually run over any of the parking lots/bays. It seems like only ours parking lot having this issue.

We complainted to the management office today when we went to pay the maintenance fees. But the management office personnel asked us to refer to the developer personnel which the temporary office is situated behind the management office. After settled the maintenance fees, I walked to the developer temporary office.

A Chinese man was sitting there. I complainted about the issue I am having. Then, he showed me the parking lot floor plan. To my surprise, the floor plan also indicated that the beam is actually over limit into our parking bay! No wonder the real estate agent asked us few times if we wants to see the parking bay. Now I understand why but it is too late now as I have purchased the house and this is the parking bay allocated to my house.

I asked the personnel in charge what will be the action taken by them as the beam is builted there to support the building and no way they could destroy it. He promises that he will takes a look at it in the afternoon and will brings this issue up to the developer headquarter. He said that we will get updates by Thursday.